RatePoint Announces Critical Consumer Tips for Last Minute Online … - Business Wire (press release)- About: BuildingWebsiteNews

For example, a website that displays a Secure Sockets Layer (SSL) certificate from a trusted authority like VeriSign or GeoTrust, or a trust seal such as ControlScan, Trustwave or HACKER SAFE, ensure that a business is indeed safe to do business with. Consumers today share experiences and opinions about businesses across the Web, and more than 8 out of 10 consumers (82%) of those who read reviews said that their purchasing decisions have been directly influenced by those reviews (Deloitte & Touche). A reputable business should clearly display contact information including a physical address and phone number, have strong return and refund policies, and a mechanism to collect feedback and resolve any disputes that may arise. RatePoint provides businesses with a highly interactive customer feedback and online reputation management platform that allows them to easily collect and publish feedback and reviews from any Web site, plus a recognized and trusted site seal that promotes their commitment to business quality. read more

[Tags]business, feedback, information, reviews, contact, disputes, buildingwebsitenews[/Tags]