Total Fax is a scam!

I orderd from TotalFax their faxing software.

They sent me an outdated product and did not respond to my support request.

So I asked for a refund as per their 30 day money back warranty.

They did not refund me the money.

So be careful next time if you want to order from them as they are dishonest.

Their url is: http://totalfax.net

I emailed them at the following emails within the warranty period asking for a refund:

mtippets@wstb.net,internetsales@totalfax.net,intsales@totalfax.net

Here is my email:

>>>>>>>>>>>>>>>>>>>>>>>>

With reference to my order below, I would like to request for a refund as per your refund policy.

Regards,

Dr. Quek Keng Hong
http://www.DrQuek.com
http://www.msmam.com
mailto:webmaster@DrQuek.com

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From: mtippets@wstb.net [mailto:mtippets@wstb.net]
Sent: Wednesday, November 05, 2008 10:47 PM
To: Dr. Daniel Quek @ The Software Guy
Subject: Re: FW: Receipt for Your Payment to E- Tools Software

PRODUCT INFORMATION–

Quantity: 1
Product: Total Fax | $49.95 (each)
Options: Click here for download:
http://www.totalfax.net/unlock/un@@;;@@fax.html

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From: service@paypal.com [mailto:service@paypal.com]
Sent: Wednesday, November 05, 2008 6:42 PM
To: Dr. Daniel Quek
Subject: Receipt for Your Payment to E- Tools Software

Dear Dr. Daniel Quek,

This email confirms that you have paid E- Tools Software (mtippets@wstb.net) $49.95 USD using PayPal.
——————————————————————————–
PayPal Shopping Cart Contents

Item Name: Total Fax
Item Number: 27

Quantity: 1

Total: $49.95 USD

Cart Subtotal: $49.95 USD
Sales Tax:

Cart Total: $49.95 USD
——————————————————————————–
Payment Details

Transaction ID: 4M430713VT363644G
Item Price: $49.95 USD
Total: $49.95 USD
Invoice ID: 4145
Buyer: Dr. Daniel Quek
——————————————————————————–
It may take a few moments for this transaction to appear in the Recent Activity list on your Account Overview.
Business Information

Business: E- Tools Software
Contact E-Mail: mtippets@wstb.net
——————————————————————————–
If you have questions about the shipping and tracking of your purchased item or service, please contact E- Tools Software at mtippets@wstb.net.
——————————————————————————–
Thank you for using PayPal!
The PayPal Team

Your monthly account statement is available anytime; just log in to your account at https://www.paypal.com/us/HISTORY. To correct any errors, please contact us through our Help Center at https://www.paypal.com/us/HELP.
Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click the Help link in the top right corner of any PayPal page.

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PayPal Email ID PP120

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No virus found in this incoming message.
Checked by AVG.
Version: 7.5.549 / Virus Database: 270.8.6 - Release Date: 11/3/2008 12:00 AM